Welcome to Insect Identifier support!
Email: jonurce2@gmail.com
(We usually reply within 24-48 hours)
Q: Why wasn’t my insect identified correctly?
A: Try taking the photo with better lighting and a clearer view of the insect. Low confidence usually means the image is blurry or dark.
Q: How do I cancel my subscription?
A: Go to Settings → Apple ID → Subscriptions on your device.
Q: Is the app accurate?
A: Our AI is highly accurate for common insects, but results may vary with image quality.
Thank you for using Insect Identifier!